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Using Customer Reviews to Boost Your SEO

Category: Business insights Posted on 19-01-2023

As a business owner, you should know that word of mouth is one of the most powerful marketing tools at your disposal. But in the digital age, word of mouth has taken on a whole new meaning. Online reviews have become the modern version of word of mouth, and they can make or break your business.

However, did you know that online reviews can also be a powerful tool for boosting your search engine rankings and driving more traffic to your website? That’s right, by utilizing customer reviews effectively, you can leverage the power of word of mouth to improve your SEO and attract more customers. Are you ready to take your business to the next level? Let’s dive in.

How do Customer Reviews Help SEO?

It’s important to note that search engines like Google use complex algorithms to determine search engine rankings, and reviews are just one of many factors that are taken into consideration. For an in-depth analysis of the various factors that determine how your content ranks on Google, the Eye10 On-Page SEO tool gives you real-time data based on an analytic audit, with results looking like below:



Nevertheless, reviews are an important factor, and the following are the ways in which it impacts SEO.

  1. Local SEO: Reviews on popular review sites like Yelp and Google can improve your visibility in local search results. Search engines use review data to determine a business’s reputation and authority in a particular geographic area, and companies with more positive reviews tend to rank higher in local search results.
  2. Click-through rate: Positive reviews can increase the likelihood that customers will click through to a business’s website from search engine results, which can help improve overall search engine rankings.
  3. Trust and credibility: Customer reviews can help establish trust and credibility with both customers and search engines, which can lead to increased click-through rates and better search engine rankings.
  4. Keyword optimization: Reviews can be optimized for specific keywords, which can help them rank higher in search engine results when those keywords are searched.
  5. Fresh content: Frequently updating reviews on a website can help to keep the content fresh and relevant, which can positively impact search engine rankings.
  6. Social signals: Positive reviews can also act as social signals to search engines, indicating the popularity and authority of a business or website, which can help boost search engine rankings.
  7. User engagement: Positive reviews can increase user engagement with a business’s website. Customers are more likely to spend more time on the website and interact with it if they find the reviews positive, which can improve search engine rankings.


Steps to Leverage Customer Reviews for Better SEO

By following a few simple steps, you can leverage the power of customer reviews to boost your SEO and attract more customers.


Step 1: Build a review generation strategy

Encourage customers to leave reviews by offering incentives such as discounts or free gifts. Make it easy for customers to leave reviews by providing clear instructions and links to URLs where they can drop a review.


Step 2: Use multiple review platforms

It’s important to gather reviews from multiple platforms to get a more comprehensive understanding of what customers are saying about your business. Some popular review platforms include Google, Yelp, TripAdvisor, and Facebook.


Step 3: Incorporate customer reviews 

Incorporate customer reviews into your website and digital marketing materials. Include customer reviews on your website, in email campaigns, and on social media. This can help to increase the visibility of customer reviews and make them more accessible to both customers and search engines. Here again, you can use the Eye10 On-Page SEO audit tool to check the performance of keywords in various content URLs.



Step 4: Respond to customer reviews

Respond to customer reviews, whether they are positive or negative. This shows that you value your customers’ opinions and it can also give you an opportunity to address any potential issues that could be affecting your online reputation. Responding to reviews can also help to increase the visibility of reviews and make them more accessible to both customers and search engines.


Step 5: Monitor your review profile

Keep an eye on the review sites your business is listed on and keep track of reviews, both good and bad. Use this information to improve your products and services, and make sure to respond to reviews in a timely manner.


Step 6: Leverage customer reviews 

Use customer reviews to create valuable and engaging content that will drive more traffic to your website. Use quotes from reviews in blog posts, infographics, and other forms of content to increase the visibility of customer reviews.


Step 7: Use review schema

Review schema is a type of structured data that allows search engines to understand the meaning behind the review. Review schema can help increase the visibility of reviews in search engine results and make them more accessible to both customers and search engines.


Bonus Section: Customer Reviews as Keyword Mines

Customer reviews often contain language and phrases that are unique to a business or industry, which can be used as keywords to optimize a website and improve search engine rankings. Additionally, customer reviews can also provide insight into what customers are looking for in a business or product, which can help inform keyword research and content creation.

Then, you can enhance this using another tool from the Eye10 suite, Keyword Planner, to find even more potential keyword suggestions to incorporate into your content marketing strategy.




By following these steps and using customer reviews effectively, you can boost your visibility in search engine results, establish trust and credibility, and attract more customers.

As mentioned already, it’s important to remember that customer reviews are just one aspect of SEO and should be used in conjunction with other SEO best practices, such as keyword optimization, link building, and content marketing. With the comprehensive range of tools that Eye10 provides, which includes not just On-Page SEO and Keyword Planner, but also Rank Checker, Pagespeed, and Backlink Monitor, you are empowered to achieve your SEO goal. Get started today by signing up on Eye10.


Can fake reviews be used to boost SEO?

No, fake reviews should not be used to boost SEO as search engines can penalize a business for using them. It's important to make sure that all reviews on a website are authentic and not artificially generated.

Can I use customer reviews from my own website for SEO?

Yes, you can use customer reviews from your own website for SEO. However, reviews from third-party review sites like Yelp, TripAdvisor, and Google are considered more valuable for SEO purposes, especially if your website is not yet well-known. This is because search engines like Google often use review data from third-party review sites to determine a business's reputation and authority.

How do I know if my reviews are having an impact on my SEO?

To determine if your reviews are having an impact on your SEO, you can track your search engine rankings and your click-through rates after you have started trying out the advice from the guide. If you notice any changes in your rankings and click-through rates, it's likely that your reviews are having an impact on your SEO. However, various factors can affect SEO metrics and only a real-time data analysis can help you tell for sure. Eye10 On-Page SEO helps you achieve this.

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